Stack Stone - Midnight

Hi, getting ready to install some stack stone that we purchased from you. We are installing it on an outside deck wall that is covered by a roof. We have Hardie backer board for the stone veneer. We have some people telling us to use Mapei large format floor and wall tile mortar, which is a modified thinset for adhering the stack stone. Do you see any problems with this, due to your installation instructions want a S type mortar on a scratch coat? We are in upstate New York so we will get freezing conditions, does that need any special considerations? Thanks in advance, look forward to hearing from you.

Thank you for your question and interest in our stone veneer. Our stone veneer is suitable for interior and exterior installations. Our installation instructions can be downloaded at https://mountainviewstone.net/pages/post-purchase-support. For the surface prep, which is the most important step, you will need to install a moisture barrier and then install wire lath over that. Make sure the nails or screws for wire lath hit studs to ensure a good foundation. Your scratch coat goes over the wire lath and then the stone veneer. We recommend our stone veneer and brick veneer be installed with Type S mortar. Mortar is recommended for installation opposed to an adhesive as mortar is cheaper than adhesive, and when installing with an adhesive you must hold the stone in place until the adhesive sets which really slows down installation time, whereas mortar instantly holds. Please let us know if you have any more questions!

Hi, I just received my stacked stone. If I am installing over Hardie backer board, do I need a scratch coat? Let me know, Thanks.

Thank you for your question and interest in our stone veneer. Our installation instructions can be downloaded at https://mountainviewstone.net/pages/post-purchase-support. For the surface prep, which is the most important step, you will need to install a moisture barrier and then install wire lath over that. Make sure the nails or screws for wire lath hit studs to ensure a good foundation. Your scratch coat goes over the wire lath and then the stone veneer. We recommend our stone veneer and brick veneer be installed with Type S mortar. Mortar is recommended for installation opposed to an adhesive as mortar is cheaper than adhesive, and when installing with an adhesive you must hold the stone in place until the adhesive sets which really slows down installation time, whereas mortar instantly holds. Please let us know if you have any more questions!

Do you all make any type of flat stones for mounting light fixtures, putting around electrical boxes, etc.?

Thank you for your question and interest in our stone veneer. We make several accessories for light fixtures, water features, electrical outlets, etc. available at https://mountainviewstone.net/collections/accessories. Please let us know if you have any more questions!

I have a quick question for you. I opened a few of the boxes and it seems as if the stone is already mixed. If that is correct, would you still recommend the mason pull from different boxes?

Thank you for your question and interest in our stone veneer. Our stone veneer is already mixed when packaged so no need to install from several boxes to get the coloration correct. Please let us know if you have any more questions!

Will you accept an order to be shipped to Odessa, FL 33556? Thanks.

Thank you for your question and interest in our stone veneer. Our website has a built-in freight calculator, simply add products to your cart, add your delivery address, and you will be provided with shipping options including shipping costs as well as estimated delivery times. Shipping costs will vary depending on the amount of stone veneer you purchase and where the product is being shipped to. Please note that the estimated delivery times do not include production times as our items are made to order. Currently our production lead time is around four – six weeks. Please let us know if you have any more questions!

Looking to purchase some stack stone for a project. I need about 1,000 square feet. I am a contractor and want to see if I could pick it up? Where are you located?

Thank you for your question and interest in our stone veneer. Our production facility is in Fair Play, South Carolina which is in the upstate of South Carolina, but we ship orders all over the country. Orders can be picked up from our location, however we do need to process the order manually as our website does not allow you to select pick up as an option at this time. Please feel free to email us at info@mountainviewstone.net and we can help you process an order via pick up. Please note our items are made to order. Currently our production lead time is around four – six weeks. Please let us know if you have any more questions!

How much is your shipping cost?

Thank you for your question and interest in our stone veneer. Our website has a built-in freight calculator, simply add products to your cart, add your delivery address, and you will be provided with shipping options including shipping costs as well as estimated delivery times. Shipping costs will vary depending on the amount of stone veneer you purchase and where the product is being shipped to. Please note that the estimated delivery times do not include production times as our items are made to order. Currently our production lead time is around four – six weeks. Please let us know if you have any more questions!

For an interior application is it necessary to use mortar or is construction adhesive suitable? We like the stack stone midnight with no mortar joint. Also is painted drywall suitable backup?

Thank you for your question and interest in our stone veneer. Our installation instructions can be downloaded at https://mountainviewstone.net/pages/post-purchase-support. For the surface prep, which is the most important step, you will need to install a moisture barrier and then install wire lath over that. Make sure the nails or screws for wire lath hit studs to ensure a good foundation. Your scratch coat goes over the wire lath and then the stone veneer. We recommend our stone veneer and brick veneer be installed with Type S mortar. Mortar is recommended for installation opposed to an adhesive as mortar is cheaper than adhesive, and when installing with an adhesive you must hold the stone in place until the adhesive sets which really slows down installation time, whereas mortar instantly holds. Please let us know if you have any more questions!

What is your lead time on the stone?

Thank you for your question and interest in our stone veneer. Our website has a built-in freight calculator, simply add products to your cart, add your delivery address, and you will be provided with shipping options including shipping costs as well as estimated delivery times. Shipping costs will vary depending on the amount of stone veneer you purchase and where the product is being shipped to. Please note that the estimated delivery times do not include production times as our items are made to order. Currently our production lead time is around four – six weeks. Please let us know if you have any more questions!

What is the difference between the ready stack and stack stone? Also, is this real stone?

Thank you for your question and interest in our stone veneer. Our stack stone profile is not a panel system, they are individual stones. There are 10 square feet of flats per box and 7.5 lineal feet of corners per box. The individual stones will vary in size, shape, and thickness. To achieve the desired natural stone finish as shown in our images it is up to the installer to arrange the individual stones in the correct pattern and install each stone one at a time. If you are looking for a panel system, our ready stack profile is a mini panel stone product and is installed in sections at a time https://mountainviewstone.net/collections/ready-stack. Each panel measures 4” high but will vary in length (5.5”, 8.25”, 11”, 16.5”) and thickness (1.5”-2.5”). Each ready stack panel has multiple stones on each panel face. To achieve the desired finish as shown in our images it is up to the installer to arrange the panels in the correct pattern and install each panel one at a time. Our stone veneer is man-made of Portland cement. Mountain View Stone strictly monitors every step of the production process for quality control. Made with Color Lock Technology, the face color has bonding agents in it to help protect against fading from harsh environmental conditions, cleaners, and even pressure washing (see our installation and maintenance documents for more information) at https://mountainviewstone.net/pages/post-purchase-support. Please let us know if you have any more questions!

We are working on calculating how much product we will need for our project plus 5% extra. Is 5% enough overage?

Thank you for your question and interest in our stone veneer. We recommend ordering 10% for waste factor to cover cuts to complete installation and any accidental damage during installation. Please let us know if you have any more questions!