Stack Stone - Ozark

How much does the stone weigh per square foot?

Thank you for your question and interest in our stone veneer. Each 10 square foot box weighs roughly 80-90lbs and corners weigh roughly 70-80lbs per box. Each 150 square foot box weighs roughly 1450lbs. Pallet dimensions for a 150 square foot pallet are 48" x 40" x 28". Please let us know if you have any more questions!

Can you say what your current lead times for orders are? Thanks.

Thank you for your question and interest in our stone veneer. Our website has a built-in freight calculator, simply add products to your cart, add your delivery address, and you will be provided with shipping options including shipping costs as well as estimated delivery times. Shipping costs will vary depending on the amount of stone veneer you purchase and where the product is being shipped to. Please note that the estimated delivery times do not include production times as our items are made to order. Currently our production lead time is around four – six weeks. Please let us know if you have any more questions!

My driveway is a long and a little steep will there be any issues with delivery? Does it come in boxes or pallets? Is each 150 square foot box individually packaged or is it just piled on the pallet and wrapped up? How much more would it be to wrap in smaller amounts? My contractor cannot get a forklift so he is wondering if he can just get the boxes off the truck?

Thank you for your question and interest in our stone veneer. Each 10 square foot box weighs roughly 80-90lbs and corners weigh roughly 70-80lbs per box. Each 150 square foot box weighs roughly 1450lbs. Pallet dimensions for a 150 square foot pallet are 48" x 40" x 28". The delivery truck will have a liftgate and pallet jack to unload your order, no loading dock required, but it is a lot easier to unload and move around with a forklift if available on site. Please let us know if you have any more questions!

Do you happen to have any warehouses on the east coast that we can pick up at to save on shipping?

Thank you for your question and interest in our stone veneer. Our production facility is in Fair Play, South Carolina which is in the upstate of South Carolina, but we ship orders all over the country. Orders can be picked up from our location, however we do need to process the order manually as our website does not allow you to select pick up as an option at this time. Please feel free to email us at info@mountainviewstone.net and we can help you process an order via pick up. Please note our items are made to order. Currently our production lead time is around four – six weeks. Please let us know if you have any more questions!

Is there an installation guide or a pattern to follow?

Thank you for your question and interest in our stone veneer. Our installation instructions can be downloaded at https://mountainviewstone.net/pages/post-purchase-support. For the surface prep, which is the most important step, you will need to install a moisture barrier and then install wire lath over that. Make sure the nails or screws for wire lath hit studs to ensure a good foundation. Your scratch coat goes over the wire lath and then the stone veneer. We recommend our stone veneer and brick veneer be installed with Type S mortar. Mortar is recommended for installation opposed to an adhesive as mortar is cheaper than adhesive, and when installing with an adhesive you must hold the stone in place until the adhesive sets which really slows down installation time, whereas mortar instantly holds. Please let us know if you have any more questions!

What are your typical lead times on orders?

Thank you for your question and interest in our stone veneer. Our website has a built-in freight calculator, simply add products to your cart, add your delivery address, and you will be provided with shipping options including shipping costs as well as estimated delivery times. Shipping costs will vary depending on the amount of stone veneer you purchase and where the product is being shipped to. Please note that the estimated delivery times do not include production times as our items are made to order. Currently our production lead time is around four – six weeks. Please let us know if you have any more questions!

We tried to purchase your product online and found there is no way to enter an address outside the United States. We are in Toronto, Canada. Could you please let me know how I can continue with the check out?

Thank you for your question and interest in our stone veneer. Please feel free to email us at info@mountainviewstone.net and we can provide you a shipping quote for Canada. Please let us know if you have any more questions!

Hello, just wondering where your company is located? Thanks.

Thank you for your question and interest in our stone veneer. Our production facility is in Fair Play, South Carolina which is in the upstate of South Carolina, but we ship orders all over the country. Please let us know if you have any more questions!

If we email pictures of the stone that we are trying to match can you recommend something that you have in stock that matches what we have? Thank you for your assistance. We really appreciate it.

Thank you for your question and interest in our stone veneer. Please feel free to email us images of the stone you are trying to match at info@mountainviewstone.net and we can advise you on a comparable stone veneer profile and color. Please let us know if you have any more questions!

Hello, we are interested in purchasing a pallet of stone. We have decided on stack stone ozark. Are they in stock? Time frame.? We are in New Hampshire. Thank you.

Thank you for your question and interest in our stone veneer. Our website has a built-in freight calculator, simply add products to your cart, add your delivery address, and you will be provided with shipping options including shipping costs as well as estimated delivery times. Shipping costs will vary depending on the amount of stone veneer you purchase and where the product is being shipped to. Please note that the estimated delivery times do not include production times as our items are made to order. Currently our production lead time is around four – six weeks. Please let us know if you have any more questions!

I am looking to use stack stone on my fireplace and wanted to buy 40 square feet with one set of corners as per my contractor, but the website will not let me do that. Is this something you can help me with?

Thank you for your question and interest in our stone veneer. Our stone veneer is suitable for interior and exterior installations, including fireplaces. Our website has a minimum order in place for all products to prevent damage during shipping. Unfortunately, an order for less than the minimum cannot be placed. Please let us know if you have any more questions!

We are located over in Rabun County, GA and curious do you have a store that we are able to visit and see the examples? Thank you.

Thank you for your question and interest in our stone veneer. Our production facility is in Fair Play, South Carolina which is in the upstate of South Carolina, but we ship orders all over the country. Unfortunately, we do not sell through local distributors, only via our website. We have several images on our website, however you can see all of our images on our Pinterest gallery https://www.pinterest.com/mountainviewstone. All of our completed installation images are customer submitted and they are true to color, we do not enhance or manipulate our photos at all. There may be some differences from image to image, however this variation is caused by different lighting conditions and image quality. We offer samples of all of our brick veneer and stone veneer at https://mountainviewstone.net/collections/samples. Our samples, on average cover a 6"x6" area and are actual product. Our samples allow you to see and touch the product and get a good understanding of weight, thickness, color and color variation, etc. We encourage all of our customers to test our samples to ensure they meet your standards and expectations, and of course if you have any questions please let us know, we are more than happy to help you! And as an added bonus when you purchase Mountain View Stone samples, we cover the shipping (applies to the continental USA. For orders shipping to Canada, Alaska, Hawaii, and Puerto Rico please contact us for shipping rates). You can order a sample of the specific product you are looking at here https://mountainviewstone.net/products/stack-stone-ozark. Please let us know if you have any more questions!

What is your replacement policy?

Thank you for your question and interest in our stone veneer. Our refund policy is available at https://mountainviewstone.net/policies/refund-policy. Please let us know if you have any more questions!

Hello, I have a few questions! Where are you shipping the stone from? What is your average time for delivery once order is placed? I need to get a few samples to choose the color, what is the ship time for samples?

Thank you for your question and interest in our stone veneer. Our production facility is in Fair Play, South Carolina which is in the upstate of South Carolina, but we ship orders all over the country. Our website has a built-in freight calculator, simply add products to your cart, add your delivery address, and you will be provided with shipping options including shipping costs as well as estimated delivery times. Shipping costs will vary depending on the amount of stone veneer you purchase and where the product is being shipped to. Please note that the estimated delivery times do not include production times as our items are made to order. Most sample orders will ship the next day if ordered by 5:00PM EST and the sample is in stock, otherwise sample orders will ship within 3 to 5 business days (up to 2 to 3 weeks during peak seasons). Sample orders are not processed or shipped on Saturdays or Sundays. Currently our production lead time is around four – six weeks. Please let us know if you have any more questions!